Today’s customers want support on multiple channels. They are not just satisfied with only having a helpline number to call. They require 24/7 chat support services so that they can get any query answered or any issue resolved while they browse through your website.
Real-Time Assistance
Customers get real-time assistance while they are browsing your website. This reduces support time drastically. The real-time assistant also helps customers make decisions on whether to make a purchase or not.
Convert Visitors To Customers
You have an opportunity to convert website visitors to customers. There is also scope for upselling or cross-selling to existing customers. Chat support is the perfect tool to help boost your website’s conversions.
Gather visitor information
Know your website visitor information in real-time by interacting with them. Get the necessary feedback from the customers and find out how to improve your services.
Reduce Cart Abandonment
Help reduce cart abandonment in e-commerce sites and increase sales with our chat support service. Customers that face any challenge while making a transaction on your website can get quick assistance.
