Voice Support
Inbound Services
Inbound services range from answering customer queries about the product or services to providing them the resolution to the various challenges they face with the services.
Inbound Services we offer are:
- Cross-selling & upselling
- Resolution to customer issues
- Maintaining brand image
- Nurturing inbound leads
Outbound Services
Our outbound services involve calling existing or prospective customers of a business. These calls are usually for the purpose of generating sales, selling subscriptions or customer retention.
Outbound Services we offer are:
- Lead generation
- Customer retention
- Sales services
- Appointment scheduling
Telemarketing Services
This is a dynamic way to market and sell your products by contacting prospect customers and informing them of the features and benefits of your company’s products and services.
Telemarketing Services we offer are:
- Outbound telemarketing
- Customer retention
- B2B telemarketing
- B2C telemarketing
Technical Support Services
Technical support services can act as an IT helpdesk for customers to resolve their core technical issues regarding various products and services. With an increasing base of technology users worldwide, this service is a key towards keeping your customers satisfied and retained.
Technical Support Services we offer are:
- Technical support for hardware products
- Technical support for Operating Systems
- Technical support for Email
- Technical support for Portable Devices